Customer Information

 Placing an order

Whether you have placed your order GayWeddingDestinations.com will send you confirmation of your order either by e-mail. If there are any problems with the order then we will advise you as soon as possible.

Delivering an order

All of our goods are delivered by Royal Mail. To ensure that you have received your parcel, Royal Mail will request a signature for proof of delivery. Deliveries within the UK will normally be made within five to seven working days.

Promotional Offers

Special promotions cannot be used together within the same sale.

Returns Policy

If you cancel before the delivery of any goods your money will be refunded and no items will be delivered. If you return the goods to us within 14 days from the date they have been delivered to you with the original invoice/receipt and they are not damaged in any way we will give you a full refund. You will be responsible for the delivery of the goods. The refund will be in the form of the original method of payment.

This is not what I ordered

If the items you ordered are faulty or are different from items you ordered please provide a full description of the fault and return the defective item in its original packaging, and return to us with any receipts and associated accessories. In these circumstances we will pay for the reasonable delivery of the goods.

Unavailable Products

If a product is unavailable, GayWeddingDestinations.com reserves the right to offer you an alternative similar in price and quality. If we are unable to fulfill your order, we will not be liable for the failure to deliver the goods in question.

Ordering online

GayWeddingDestinations.com operates a secure online system where you can order anytime day or night. All payments are made securely through PayPal one of the worlds most trusted and fastest ways to pay over the internet.

Personalized Orders

Personalized orders can take up to 21 working days, as they are made to order and to your specifications.

If you are ordering personalized stationery, a free proof will be sent to you for your approval. Please check all the details thoroughly, particularly the spelling of names and the dates, then sign and return the proof post to the address indicated on the proof.

Proofs may be subject to a delivery charge.